It's always nice to hear when you are doing things right and it is appreciated. Here is a nice note that I just got from Susan Robbins at The National Gardening Association:
I wanted to pass along my gratitude for having a great staff and great service. I spoke to Joni for quite awhile about marketing and lists, I've been speaking to a lot of people lately about marketing and lists, and the information she provided was absolutely invaluable. It was presented in a way that was accessible and understandable and will help me to go forward with a good base of knowledge. It's great to know you're in our neighborhood as being able to do business locally is always a pleasure for me. Thank you for providing such a wonderful well-thought out resource for the business community, as well as your excellent taste in staff!
Director of Commerce
Great job, Joni!